Everything You Need to Know
Get answers to common questions about our vending machine services in Las Vegas, Henderson, and the surrounding Clark County area.
Installation & Setup
What does it cost to have a Lucky 7 Snacks machine placed?
Nothing at all—installation, delivery, and servicing are completely free.
How long does it take to install after approval?
Typically 7–14 days depending on availability.
Do you remove my old machine if I already have one?
Yes, we can coordinate safe removal or replacement at no cost.
What size of space do you need?
Standard machines need 30–40 inches of width and a 120V outlet within 3–5 feet.
Who handles moving or relocating the machine if the building changes?
Lucky 7 Snacks handles all logistics, transport, and re-installation.
Machine Operation
How loud are the machines?
Comparable to a small refrigerator; nearly silent in modern models.
What if power goes out?
Machines automatically resume operation when power returns.
Can the machine run outdoors?
We provide indoor and select outdoor-rated units depending on your location's setup.
Do you offer combo snack + drink machines?
Yes, we carry combo units ideal for smaller spaces.
How do you decide how many machines a site needs?
We estimate based on employee or visitor count. Roughly 1 machine per 100–150 people.
Service & Maintenance
How often do you restock?
Typically weekly or bi-weekly depending on traffic; our remote system alerts us when inventory runs low.
Who cleans the machine?
Every service visit includes a full wipe-down, sanitizing, and trash removal.
Who handles repairs if something breaks?
Our technicians—all maintenance and parts are included free.
Do you upgrade or replace machines over time?
Yes, whether fresh unit taste technology improves or if usage increases.
Do you restock at specific hours?
We schedule service during normal business hours or quiet periods per your request.
Payment & Technology
What if something gets stuck and their product is stuck?
We keep signage on our machines so customers contact us, but we provide a small amount of incidental money to cover in the case of a disgruntled visitor asking an employee.
Do customers get a receipt?
Yes, via text or email through our payment processor.
What happens if someone's card is charged but no product vends?
Refunds are handled automatically through our remote monitoring system or instantly by contacting us.
Is there Wi-Fi or data usage I have to provide?
None—each machine has its own cellular connection.
Do machines track sales in real time?
Yes, our smart vending tech reports inventory and transactions live.
Can I view sales from my location?
We can share monthly reports or grant dashboard access on request.
What brand of payment reader do you use?
We typically use Nayax VPOS Touch units—secure and PCI-certified.
How secure is the payment system?
Fully encrypted end-to-end and compliant with all PCI DSS standards.
Products & Inventory
Can we choose what items are stocked?
Absolutely, you pick categories or specific brands; we tailor inventory per site.
Do you offer healthy or organic options?
Yes—from protein bars and baked chips to sugar-free drinks and sparkling waters.
How do you decide pricing?
Prices are market-based but always fair and consistent with convenience-store rates.
Do you handle expired or unsold products?
Yes, we rotate and remove anything approaching its sell-by date.
Still Have Questions?
We're here to help! Contact us directly and we'll answer any questions you have about our vending services.
Areas We Serve
Vending machine services throughout the Las Vegas Valley